Council must balance its service levels with the needs and expectations of the community and set appropriate levels of tax to adequately fulfill its roles and responsibilities.
The aim of rates and charges decision-making is to spread the burden fairly across the community with those that have the greatest capacity to pay paying more than those with a lessor capacity to pay.
When considering how the rate burden will be distributed, Council must balance capacity to pay with the benefit principle acknowledging that there are some groups of the community that have more access to and benefit from specific services.
TelephoneIf you hold a Visa or MasterCard, you can call 1300 276 468, 24 hours a day, every day. Please have your rates notice with you when paying by phone. Note that this is the BPOINT phone number.
BPayYou can pay your rates via online banking. Contact your bank of financial institution to make payment from your cheque, savings, debit or transaction account. Please refer to your rates notice for your BPay reference number.
Direct debitIf you would like to arrange payment by direct debit you can do so by contacting us to request a direct debit form.
Payment in personBring along your intact rates notice to make a payment at the Council Offices, 21 Saunders Street, Wynyard. Payments can be made between the hours of 9am and 4.30pm – Monday to Friday.
To achieve this balance the rating structure comprises two types of rates – general and service rates.
The general rate is calculated on a cent in the dollar amount, based on the AAV of a property. Property values generally reflect the capacity of the ratepayer to pay. Those with a higher AAV pay more than those with a lower AAV.
Service charges are designed to reflect payment based on access or usage of services provided by Council. The charges are set to recover the cost of the specific service/s provided. Council levies service charges for the following services:
Storm water – Covers maintenance & upgrade of connections, drainage, and storm water removal systems including from roads and funds programs to improve municipal storm water removal systems.
Waste management – Covers waste collection including recycling and running the waste management centre, the provision of waste vouchers to ratepayers and other municipal waste services.
Fire levy – This charge is collected on behalf of the state fire commission for fire protection services.
Council’s Rates and Charges Policy outlines Council’s approach to determining and collecting rates from the community.
Pensioners Eligible for Assistance
Pensioners eligible for assistance under the Local Government (Rates and Charges Remission) Act 1991 may receive a rebate of rates and charges on their principal place of residence up to a maximum amount in any given year.
The Act defines the holder of any of these three card types to be an eligible pensioner for rates remission purposes:
- Pensioner Concession Card;
- Heath Care Card; or
- Repatriation Health Card.
The card must have a date of grant on or prior to 1 July of the year to which the rate remission relates.
Note: The possession of an Australian Government Seniors Health Card does not qualify the holder for a rates remission.
The applicant must be liable to pay the rates on the property that they occupy as their principal place of residence. In the case of joint ownership, at least one of the owners must meet the eligibility criteria. There is a limit of one remission per year per pensioner household.
Any pensioner who has not previously received a remission must complete an application form – available by contacting Council.
You can choose to pay your rates in full or by installments throughout the year.
Ratepayers electing to pay their rates in full by 31st August will receive an early payment discount of 5%.
The due dates for instalments are now:
- 1st installment – 31 August
- 2nd installment – 28 February